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Operator does not own or operate, nor is it an agent for any of the suppliers which will provide goods and services for the trip or for any option which may be available in connection with the trip (including optional side trips, car rentals, etc.) and Operator has not priced the trip or options to allow Operator to guarantee against failure of any such suppliers. Accordingly, participant(s)agree to seek remedies directly with the supplier and not hold Operator, its parent,subsidiaries, affiliates and representatives (collectively "Operator Parties") liable, in the absence of its or their negligence, for any loss, injury, delay, expense or damage which results directly or indirectly from any action or omission, whether negligent, criminal or otherwise, of any entity providing goods or services for the trip or any available option (e.g., the quality of services, cleanliness of a hotel, hotel overbooking, cancellation of services, cessation of operations, accidents, failure of equipment, changes in fares, itineraries or schedules or any flight delay). Participant(s) also agree not to hold the Operator Parties liable for circumstances beyond its or their control (e.g., acts of god, fires, earthquakes, floods, climatic aberrations, act of governmental authorities,civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems. piracy and terrorism, or any cause beyond the control of the Operator Parties. Participants acknowledge that the Operator Parties have not made any representations or promises with respect to the tour(s) described herin except as expressly set forth in the Operators literature, unless such agreement is in writing and signed by an officer of the operator. At any time, the Operator may decline, for any reason, any person as a participant on a trip (or option) whereupon the Operator's only obligation shall be to refund such person that portion of payment allowable to the unused services. Agency fees are non refundable.
Agency Policies
Monograms is a travel company that is a part of the Globus family of brands, which provides travelers with
unparalleled vacation experiences, full of personal discovery and insider knowledge for more than 85 years.
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